This website is operated by Eyeglassbd. When you use this site or purchase items from us, you are engaging in our “Service” and agreeing to abide by the terms and conditions outlined here. Throughout the website, terms like “we,” “us,” and “our” refer to Eyeglassbd. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors. 

Before you access or use our website, please carefully read and understand these Terms of Service. If you do not agree with all the terms and conditions in this agreement, you should not access the website or use any of our services. If these Terms of Service are considered an offer, your acceptance is explicitly bound by them. 

Additionally, any new features or tools introduced on the website will also be subject to these Terms of Service. You can always find the most current version of these terms on this page. We have the right to update, modify, or replace any part of these Terms of Service by posting updates or changes on our website. It is your responsibility to periodically check this page for any changes. If you continue to use or access the website after we’ve posted changes, it signifies your acceptance of those changes.

Changes to the Service and Pricing

1.    Prices for our products are subject to change without notice.

2.    We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

3.    We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Precision of Billing and Account Details

We retain the authority to decline any order you make with us. At our discretion, we may restrict or cancel the quantity of items purchased per individual, household, or order. Such limitations may apply to orders placed under the same customer account, using the same credit card, or with identical billing and shipping addresses. If we make changes to or cancel an order, we will make an effort to inform you by reaching out to the email address or billing address/phone number you provided when placing the order. We also reserve the right to restrict or prohibit orders that, in our sole judgment, seem to be placed by dealers, resellers, or distributors.

You are obligated to furnish accurate, up-to-date, and complete purchase and account information for all transactions on our store. It is your responsibility to ensure your account and other details, such as email address, credit card information, and expiration dates, are promptly updated so that we can successfully process your transactions and reach out to you when necessary.

For more detail, please review our Returns Policy.

Order Policy

·         Service is only available for articles (products) which are shown in stock on our website 

·         Customers have to pay delivery charge in advance through Credit Card/MFS(Bikas, Nagad, Rocket)/Bank Deposit for any orders from outside of Dhaka City.

·         50% price advance is required for prescription glasses purchase.

·         More than one article can be booked in one order 

·         For Order related queries, please contact Customer Service

Shipping Policy

We are committed to delivering your order accurately, in good condition, and on time
Please note our shipping policy as follows: 

·         We make our best efforts to ship each item in your order within maximum 7 working days of the order

·         We ship on regular week days (Sunday to Thursday), excluding public holidays

·         Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you will need to place multiple orders

·         To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies

·         While we will endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availabilit